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Responsible Gaming

Responsible gaming means making informed, conscious choices about gambling entertainment. At kingbillyz.com, we are committed to fostering a safe, enjoyable, and supportive environment for all Australian players. Should you ever require advice or assistance, our dedicated team is ready to help you sustain healthy gaming habits.

Risk Awareness

Gambling can be enjoyable, but it carries risks if not managed responsibly. In accordance with Australian regulatory guidelines and industry standards, kingbillyz.com provides information to help players recognise early warning signs of problematic behavior, supporting early self-identification and intervention.

Typical Signs of Problem Gambling

  • Preoccupation: Frequently thinking about gambling activities or kingbillyz.com outside normal play time.
  • Chasing Losses: Increasing bet amounts or frequency in an attempt to recover previous losses.
  • Loss of Control: Difficulty stopping or controlling the amount of money or time spent gaming.
  • Borrowing or Selling: Seeking funds through borrowing or selling possessions to finance play.
  • Neglecting Responsibilities: Gambling takes priority over personal, professional, or family obligations.
  • Secrecy: Hiding gambling activity from friends or relatives.

Self-Assessment Test

Consider the following questions. If you answer "yes" to several, we strongly recommend seeking further assistance or advice:

  • Do you often find yourself thinking about gambling, even when not playing?
  • Have you ever lied about the amount of time or money you spend on kingbillyz.com?
  • Do you chase losses by continuing to gamble after losing?
  • Has gambling created financial problems or caused you to borrow money?
  • Has gambling negatively affected your relationships or work?

Legal Disclaimer: The above information is provided in line with AU laws and responsible gaming standards, and does not constitute a clinical diagnosis.

Limits & Player Protection Tools

kingbillyz.com empowers players to regulate their gambling and minimize risk through robust limit-setting and self-management tools, as required by Australian industry best practices.

Deposit Limits

  • Access Limits: Log in to your personal account on kingbillyz.com and navigate to the "Responsible Gaming" or "Account Settings" section.
  • Set Amounts: Choose your preferred deposit limits-daily, weekly, or monthly-by entering a maximum AUD value for each period.
  • Confirmation: Save your chosen limits; changes take effect immediately or after a defined cooling-off period as per AU compliance rules.

Time Management

  • Session Timers: Activate session time reminders under "Responsible Gaming" to receive notifications or automatic log-out prompts after a set amount of active play (e.g., 1 hour, 2 hours, etc.).
  • Time-Out Function ("Take a Break"): Use the "Time-Out" feature in your profile to temporarily pause all gaming access for a period of 24, 48, or 72 hours. Confirm the request; access will be automatically reinstated after the selected interval.

Important: Any decrease in restrictions becomes effective only after a time delay for your protection; increases are applied immediately. Limits are valid through 2025 and can be modified in accordance with kingbillyz.com policy and AU law.

Self-Exclusion

Where longer-term support is required, kingbillyz.com offers comprehensive self-exclusion options in alignment with AU regulations to help players regain control over gaming behavior.

  1. Locate the Tool: In your kingbillyz.com account, visit "Responsible Gaming" and select the "Self-Exclusion" option.
  2. Choose Exclusion Period: Select the desired duration for account exclusion-from a minimum of 6 months up to permanent (lifetime) exclusion.
  3. Confirm Decision: Follow on-screen instructions to formally submit your exclusion request. You may be prompted for an additional e-mail confirmation for security.
  4. Operator Support: For assistance or to discuss your options, contact our support team at [email protected].
  5. Consequences of Self-Exclusion:
    • Your account will be blocked for the chosen period-login, deposits, and game access will be suspended.
    • Pending balances may be withdrawn by written request (subject to verification and compliance checks), in accordance with kingbillyz.com policy and AU regulatory requirements.
    • Reactivation of an excluded account before the specified period is strictly prohibited under AU law.

Legal Note: Self-exclusion requests are irrevocable for the chosen period. For comprehensive assistance, email [email protected].

Support Resources

kingbillyz.com makes available, as required by AU standards, direct access to independent organizations specializing in problem gambling prevention and support.

Each organization offers confidential advice, crisis intervention, self-help resources, and guidance for both individuals and families affected by gambling harms.

Help for Family

If someone you care about is experiencing gambling-related problems, your support can be instrumental in their recovery. kingbillyz.com aligns its advice with AU family support guidelines:

  • Open Dialogue: Approach conversations with concern and understanding. Express your observations non-judgmentally and listen actively.
  • Engagement: Encourage the individual to read this page, use self-assessment tools, and access independent support resources such as Gam-Anon (www.gam-anon.org).
  • Community Forums: Join online forums or support groups for families, e.g., Gambling Help Online (Family & Friends Support).
  • Professional Guidance: If problems persist, contact a certified psychotherapist or mental health professional experienced in gambling addiction, or call the National Gambling Helpline at 1800 858 858.

Further support information can be provided by kingbillyz.com support upon request.

Operator's Commitment

At kingbillyz.com, we have implemented advanced risk analysis procedures consistent with AU regulatory demands and industry best practices to identify and address gambling-related harm.

  • Player Behaviour Analysis: Our systems continuously monitor for behavioral risk patterns, such as sustained high expenditure, erratic session timing, multiple failed deposits, or repeated limit changes.
  • Automated Warnings: If potentially harmful activity is detected-such as out-of-pattern deposit spikes or prolonged gaming sessions-players receive automated warning messages reminding them of responsible gaming resources.
  • Proactive Support Contact: Where significant risk or harm is recognized, our Responsible Gaming team may reach out directly via email to provide additional resources or recommend setting stricter limits.
  • Confidential Handling: All data and communications are managed confidentially, respecting AU privacy standards and ensuring your personal information is protected.

If you have questions about risk assessment or require support, please contact [email protected].

Updates

Players are notified of changes to responsible gambling policies or related procedures through:

  • Email Notifications: Official kingbillyz.com emails sent to your registered address.
  • Website Banners: Prominent alerts posted in your account dashboard and on relevant site pages.

The information on this page was last reviewed and updated on 1 June 2025 to ensure ongoing compliance with AU laws and kingbillyz.com internal standards.

Contact & Feedback

For all support requests or questions concerning self-control, account restrictions, and responsible gambling measures, the kingbillyz.com Responsible Gaming Department can be reached via:

All contact information, including our primary support address and website, is monitored daily. We welcome feedback and concerns from players and their families to continually enhance responsible gaming at kingbillyz.com.